Great British
BEER
Festival 2017
8-12 August
Olympia London
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Tickets
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FAQs

Is there a cloakroom?

Olympia London does have cloakrooms available during GBBF that costs £1 per item, £2 for larger bags and suitcases and can normally be found in the main entrance to the Olympia Grand.

Where can I get allergen information on the beers?

All of our bar staff will be able to provide allergen information on the beers they are serving. Where possible we will make information available in advance with our online beer lists, but we strongly advise that you ask on site at the bar.

Does Olympia London provide disabled access?

Yes, Olympia London offers full access for everyone to enjoy the festival. Find out more about Olympia London’s facilities here.

How can I find out more about the Campaign for Real Ale (CAMRA)?

The Campaign for Real Ale (CAMRA) is a not-for-profit, volunteer led consumer organisation. We champion the right of the consumer to enjoy British real ale and well-run community pubs.

Find out more at camra.org.uk

Can I keep my festival glass?

On arrival to the festival, you will need to purchase a festival glass at £3. These will be available in full pint, half pint and third pint measurements. At the end of the festival, you can exchange your glass for your money back or keep the glass as a souvenir.

Will a programme be available?

Souvenir festival guides will be available from the festival at a cost of £1.50 on site. When you purchase your guide in advance with your ticket it is at a discounted rate of £1.

What food will be available at the festival?

Food will be available from a variety of stalls at the festival – visit gbbf.org.uk/whats-on/food-stalls/ for details.

Do you have to be over 18 to attend?

Under 18s are welcome to attend, however they must be supervised by an adult and remain in the family room. Under 18s cannot drink alcohol at the festival, but do not need a ticket.

Is there a cash machine available?

There are cash machines inside Olympia, however these do charge a nominal fee for cash withdrawals.

Are there soft drinks available at the festival?

Yes there will be various soft drinks available from the food stalls.

When does the famous “Hat Day” take place?

Hat Day will take place on Thursday 10th August, and Hat Day judges will be roaming the festival in the afternoon.

Will there be water at the bars to rinse my glass out?

There will be various water points throughout the festival.

Is there a smoking area?

Yes, there is a dedicated outdoor smoking area. You can normally swap your current glass/drink for a numbered token to keep it safe as you cannot take glasses outside.

Is it a cash bar at the festival, or am I required to purchase tokens?

All bars will be cash bars, no tokens are needed.

Where can I find out what entertainment is taking place?

More information on entertainment will be available soon, visit the entertainment page for more information.

What time does the festival open / close?

  • 8th August – 12 noon-5pm (Trade Session)
  • 8th August – 5pm-10:30pm (Public Session)
  • 9th August – 12 noon-10:30pm
  • 10th August – 12 noon-10:30pm
  • 11th August – 12 noon-10:30pm
  • 12th August – 11am-7:00pm
  • Last Admission: half hour before close

How do I get to the festival?

You can reach Kensington Olympia via London Over ground trains between Stratford & Clapham Junction and Southern Trains services between Milton Keynes Central & South Croydon. A District Line service runs from Earls Court to Kensington Olympia on Friday & Saturdays.

Other stations close by include:

  • Barons Court – 0.5 miles
  • West Kensington Station – 0.6 miles
  • Goldhawk Station – 0.7 miles
  • Shepherds Bush Station – 0.8 miles
  • Hammersmith Station – 0.8 miles
  • Earls Court Station – 0.9 miles
  • High Street Kensington Station – 0.9 miles

Please check the Transport for London or National Rail Enquiries websites before you travel.

Do children need a ticket?

People under 18 years of age receive free entry, but they must remain in the family room and be supervised by an adult.

Is there a family area and can I bring my child?

The family area will be located upstairs in the Grand Hall. All those under 18 years old must remain in the Family Room at all times and must be accompanied by an adult. CAMRA does not offer a creche facility.

How do I get tickets for a tasting session?

Tickets are now on sale and can be purchased as add-ons when you purchase your entrance ticket to the festival. Please note that tickets must be purchased at the same time as your entrance ticket at www.gbbf.org.uk/tickets

Is the festival open to the public on Tuesday 8th August?

The festival’s Trade Session takes place between 12 noon-5pm on Tuesday and is for members of the trade. The festival is open to members of the public from 5pm-10:30pm. Season ticket holders can also gain entry to the trade session.

Disability access – is there allocated seating? 

Unfortunately we do not have any allocated seating, but there is plenty of seating available, please refer to the site plan for more information.

When is the last entry time?

Last entry is 30 minutes before closing.

Can I bring beer up to the family room?

Yes. Children cannot go down onto the main floor but adults can take up their drinks to the family room.

Can I bring my own chairs to sit on?

Yes. We do advise that these be small stools, like you use to fish.

Is there a festival guide? 

Souvenir festival guides will be available from the festival at a cost of  £1 in advance and £1.50 when purchased at the venue. You can order your festival guide in advance when you purchase your ticket online.  When you purchase an advance guide this will be confirmed via email.  Please bring your purchase confirmation copy to claim your guide on entrance to the venue.

Tickets

This year you can purchase your standard entry ticket as normal – this does not include anything but entrance to the festival.

You can then purchase an Enhanced Experience Package for £40 plus your entrance ticket cost which includes:

  • Fast-track entry to the festival – beat the queues and reach the bars
  • Festival Guide – featuring complete beer list with tasting notes
  • Souvenir Glass – available in three sizes
  • £20 worth of drinks tokens for use at the festival bars – redeemable at all bars
  • Access to exclusive seating area – featuring unique view of the festival and high comfort seating
  • “Meet the Brewer” – Opportunity to take part in informal tasting sessions hosted by some of Britain’s best known brewer

This can only be purchased online at the time you purchase your entry ticket.

We also have a range of Tasting Session tickets – see “Tasting Session” for more information. In order to guarantee a spot we advise you to purchase these at the same time as your entrance ticket online.

I’ve lost my ticket? 

Please email marketing@camra.org.uk with your details.

I’ve ordered my ticket but haven’t received the email?  

Please check your spam folder, if nothing is there please email marketing@camra.org.uk with your details.

What’s the ticket refund policy? 

Please see the Terms and Conditions on your ticket.

What’s happening at the CAMRA shop?

At the CAMRA shop (R2), you can browse and buy a huge range of books on beer, pubs and brewing at special festival prices and meet authors to get your books signed.  The shop also sells official festival tops, other CAMRA clothing and CAMRA merchandise such as pens and pin badges.

Volunteering at the Great British Beer Festival

The online web form is not ready for willing volunteers to sign up yet, this is expected in April. Please check back then to apply.
If you have any problems or questions about volunteering, then email gbbfvolunteerstaffing@camra.org.uk where Paula, Laura or Liz will answer your query.

 

The Enhanced Experience Package

This year we are offering visitors the chance to make their visit to GBBF even better with the new & improved VIP Bundle. On arrival VIP visitors will be able to skip the queue with a fast-track entry, you’ll then receive all of the things you need to kick off your visit (glass, real ale tokens and a copy souvenir guide and beer list). This year a VIP guest will also be able to make use of the exclusive VIP Lounge where you can relax and soak up the festival atmosphere from the Olympia Grand balcony. You’ll also have the chance to take part in a series of Meet the Brewer sessions that will be held in the lounge during the day, where you will get a chance to sample some of the real ale on the festival floor and find out the artistry that goes in to brewing.

The Enhanced Experience Package Includes:

  • Fast-track entry to one festival session
  • £20 of real ale tokens for use during your visit
  • Access to the new & exclusive VIP Lounge
  • Opportunity to participate in free Meet the Brewer sessions
  • Souvenir guide featuring full beer list
  • Festival glass

Limited availability of only 500 per day!

Perfect for a special day out.

Contact Us

​If you have any questions about the Great British Beer Festival that are not answered here please contact us using one of the options below:

For all general enquiries about the festival you can email CAMRA by clicking here or call on 01727 867201.

For enquiries regarding purchased tickets please contact SEEtickets Customer Services

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