Great British
BEER
Festival 2017
8-12 August
Olympia London
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Tickets
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FAQs

Are there soft drinks available at the festival?

Yes there will be various soft drinks available from the food stalls.

 

Can I bring beer up to the family room?

Yes. Children cannot go down onto the main floor but adults can take up their drinks to the family room.

 

Can I bring my own chairs to sit on?

Yes. We do advise that these be small stools like you use to fish.

 

Can I keep my festival glass?

On arrival to the festival, you will need to purchase a festival glass at £3. These will be available in full pint, half-pint and third-pint measurements. At the end of the festival, you can exchange your glass for your money back or keep the glass as a souvenir.

 

Disability access – is there allocated seating? 

Unfortunately, we do not have any allocated seating, but there is plenty of seating available, please refer to the site plan for more information.

 

Do children need a ticket?

People under 18 years of age receive free entry, but they must remain in the family room and be supervised by an adult.

 

Do you have to be over 18 to attend?

Under 18s are welcome to attend, however, they must be supervised by an adult and remain in the family room. Under 18s cannot drink alcohol at the festival, but do not need a ticket.

 

Does Olympia London provide disabled access?

Yes, Olympia London offers full access for everyone to enjoy the festival. Find out more about Olympia London’s facilities here.

 

How can I find out more about the Campaign for Real Ale (CAMRA)?

The Campaign for Real Ale (CAMRA) is a not-for-profit, volunteer-led consumer organisation. We champion the right of the consumer to enjoy British real ale and well-run community pubs.

Find out more at camra.org.uk

 

How do I get tickets for a tasting session?

Tickets are now on sale and can be purchased as add-ons when you purchase your entrance ticket to the festival. Please note that tickets must be purchased at the same time as your entrance ticket at www.gbbf.org.uk/tickets. If you have already purchased your entrance ticket but wish to purchase add-ons please call 0844 412 4640.

 

How do I get to the festival?

You can reach Kensington Olympia via London Over ground trains between Stratford & Clapham Junction and Southern Trains services between Milton Keynes Central & South Croydon. A District Line service runs from Earls Court to Kensington Olympia on Friday & Saturdays.

Other stations close by include:

  • Barons Court – 0.5 miles
  • West Kensington Station – 0.6 miles
  • Goldhawk Station – 0.7 miles
  • Shepherds Bush Station – 0.8 miles
  • Hammersmith Station – 0.8 miles
  • Earls Court Station – 0.9 miles
  • High Street Kensington Station – 0.9 miles

Please check the Transport for London or National Rail Enquiries websites before you travel.

 

How much are tickets?

All information on ticket prices can be found on our tickets page. There is a discount for advance tickets vs on door tickets. If you are a CAMRA member there are additional discounts for both advance entrance and on the door tickets.

 

Is it a cash bar at the festival, or am I required to purchase tokens?

All bars will be cash bars, no tokens are needed.

 

Is the festival open to the public on Tuesday 8th August?

The festival’s Trade Session takes place between 12 noon-5pm on Tuesday and is for members of the trade. The festival is open to members of the public from 5pm-10:30 pm. Season ticket holders can also gain entry to the trade session.

 

Is there a cash machine available?

There are cash machines inside Olympia, however, these do charge a nominal fee for cash withdrawals.

 

Is there a members lounge?

This year we are bringing back the Members-only Lounge. Want access? Become a CAMRA member today.

 

Is there a cloakroom?

Olympia London does have cloakrooms available during GBBF that costs £1 per item, £2 for larger bags and suitcases and can normally be found in the main entrance to the Olympia Grand.

Is there a family area and can I bring my child?

The family area will be located upstairs in the Grand Hall. All those under 18 years old must remain in the Family Room at all times and must be accompanied by an adult. CAMRA does not offer a creche facility.

 

Is there a festival guide? 

Souvenir festival guides will be available from the festival at a cost of  £1 in advance and £2 when purchased at the venue. You can order your festival guide in advance when you purchase your ticket online.  When you purchase an advance guide this will be confirmed via email.  Please bring your purchase confirmation copy to claim your guide on entrance, to the venue.

 

Is there a smoking area?

Yes, there is a dedicated outdoor smoking area. You can normally swap your current glass/drink for a numbered token to keep it safe as you cannot take glasses outside.

 

I’ve lost my ticket? 

Please email marketing@camra.org.uk with your details or call 0844 412 4640

 

I’ve ordered my ticket but haven’t received the email?  

Please check your spam folder, if nothing is there please email marketing@camra.org.uk with your details or call 0844 412 4640

 

Tickets

This year you can purchase your standard entry ticket as normal – this does not include anything but entrance to the festival.

You can purchase your ticket here or call 0844 412 4640

You can then purchase an Enhanced Experience Package for £40 plus your entrance ticket cost which includes:

  • Fast-track entry to the festival – beat the queues and reach the bars
  • Festival Guide – featuring complete beer list with tasting notes
  • Souvenir Glass – available in three sizes
  • £20 worth of tokens which are redeemable across beer and food
  • Access to exclusive seating area – featuring unique view of the festival and high comfort seating
  • Opportunity to take part in informal beer tasting sessions

This can only be purchased online at the time you purchase your entry ticket.

We also have a range of Tasting Session tickets – see “Tasting Session” for more information. In order to guarantee a spot, we advise you to purchase these at the same time as your entrance ticket online.

 

What food will be available at the festival?

Food will be available from a variety of stalls at the festival – visit gbbf.org.uk/whats-on/food-stalls/ for details.

 

What time does the festival open/close?

  • 8th August – 12 noon-5pm (Trade Session)
  • 8th August – 5pm-10:30pm (Public Session)
  • 9th August – 12 noon-10:30pm
  • 10th August – 12 noon-10:30pm
  • 11th August – 12 noon-10:30pm
  • 12th August – 11am-7:00pm
  • Last Admission: half hour before close

 

What’s happening at the CAMRA shop?

At the CAMRA shop (R2), you can browse and buy a huge range of books on beer, pubs and brewing at special festival prices and meet authors to get your books signed.  The shop also sells official festival tops, other CAMRA clothing and CAMRA merchandise such as pens and pin badges.

 

What’s the ticket refund policy? 

Please see the Terms and Conditions on your ticket or call 0844 412 4640

 

When does the famous “Hat Day” take place?

Hat Day will take place on Thursday 10th August, and Hat Day judges will be roaming the festival in the afternoon.

 

When is the last entry time?

Last entry is 30 minutes before closing.

 

Where can I find out what entertainment is taking place?

More information on entertainment will be available soon, visit the entertainment page for more information.

 

Where can I get allergen information on the beers?

All of our bar staff will be able to provide allergen information on the beers they are serving. Where possible we will make information available in advance with our online beer lists, but we strongly advise that you ask on site at the bar

 

Will a programme be available?

Souvenir festival guides will be available from the festival at a cost of £2 on site. When you purchase your guide in advance with your ticket it is at a discounted rate of £1

 

Will there be water at the bars to rinse my glass out?

There will be various water points throughout the festival.

Volunteering at the Great British Beer Festival

The online web form is not ready for willing volunteers to sign up yet, this is expected in April. Please check back then to apply.
If you have any problems or questions about volunteering, then email gbbfvolunteerstaffing@camra.org.uk where Paula, Laura or Liz will answer your query.

 

The Enhanced Experience Package

This year we are offering visitors the chance to make their visit to GBBF even better with the new & improved VIP Bundle. On arrival VIP visitors will be able to skip the queue with a fast-track entry, you’ll then receive all of the things you need to kick off your visit (glass, real ale tokens and a copy souvenir guide and beer list). This year a VIP guest will also be able to make use of the exclusive VIP Lounge where you can relax and soak up the festival atmosphere from the Olympia Grand balcony. You’ll also have the chance to take part in a series of Meet the Brewer sessions that will be held in the lounge during the day, where you will get a chance to sample some of the real ale on the festival floor and find out the artistry that goes in to brewing.

The Enhanced Experience Package Includes:

  • Fast-track entry to one festival session
  • £20 of real ale tokens for use during your visit
  • Access to the new & exclusive VIP Lounge
  • Opportunity to participate in free Meet the Brewer sessions
  • Souvenir guide featuring full beer list
  • Festival glass

Limited availability of only 500 per day!

Perfect for a special day out.

Trade Day FAQs

When is Trade Day?

Trade day takes place on Tuesday 8th August between 12noon – 5 pm. The trade are welcome to stay on after 5pm for the evening session

 

Do I need a trade ticket to attend Trade Day?  

Yes, tickets are required in advance and can be applied for online here. Tickets are free to the trade but are subject to approval.

 

How can I apply for a ticket?  

You can apply online here.  We will need your name, job title, company and email address, plus a reason to support your application if possible.

 

I’ve applied for my ticket, what happens now? 

Once you have applied for a ticket, you will receive an email to confirm we have received your application. Your application will then be put forward for approval. Applications will be approved from the end of June 2017 onwards.  We will send you a confirmation email to let you know if your application has been approved. Please do keep an eye out for our email and make sure to check your spam emails. Once your application is approved, you will receive your e-ticket via email within 7-10 working days. We are changing our process for trade day this year. Rather than getting a standard entrance ticket, we will be producing name badges as part of your ticket to help support networking at the event. Your e-ticket is designed to fold into a name badge for insert into a plastic wallet – provided to you on entrance to trade day.

 

Who can apply for Trade Day tickets?

The trade day session is intended for anyone working in or involved with the beer and pub industry. This includes brewers, pub owners, industry bodies, media representatives and other trade professionals.

 

How many trade day tickets can I apply for? 

Each trade person is entitled to apply for an individual ticket online. Each pub is entitled to 2 trade day titles, but each individual from the pub who wishes to attend Trade Trade must apply. Breweries are entitled to 6 tickets, but again each individual must apply online.

 

Can I apply for multiple tickets?  

No, each individual should apply online for a ticket. You can apply on someone’s behalf using your email address, but you will need to submit their name and job title. All email correspondence regarding that application will be sent to the email address submitted, including the e-ticket.

 

The online form won’t accept my application? 

Each pub is entitled to 2 trade day titles, but each individual from the pub who wishes to attend Trade Trade must apply. If you have applied more than once your application will be rejected online.

How long will it take for my application to be approved?

Applications will be approved from the end of June 2017. Once you have received your approval email, successful applications will receive their e-ticket via email within 7-10 working days.

 

How will I receive my ticket?  

Once you have received your approval email, successful applications will receive their e-ticket via email within 7-10 working days. Your e-ticket is designed to fold into a name badge for insert into a plastic wallet – provided to you on entrance to trade day.

 

I haven’t received my ticket?

Please check that you received a confirmation email after you made your application. If you have received a confirmation email, your application will be put forward for approval from the end of June 2017 onwards.

 

If your application is approved, please allow 7-10 working days for receipt of your e-ticket. Please do keep an eye out for our emails and make sure to check your spam emails.

 

When does the Trade Day application close? 

Application closes online 26th July 2017.

 

Why has my ticket not been approved? 

 

We do try to include as many people from the industry as possible for Trade Day. However, like any event we need to control numbers and ensure that attendees are from within the industry.
Each pub is entitled to 2 trade day tickets but each individual from the pub who wishes to attend Trade Trade must apply. Breweries are entitled to 6 tickets, but again each individual must apply online.

 

I’ve applied for 1 tickets but I need another? 

Each individual should apply online for a ticket. You can apply on someone’s behalf using your email address, but you will need to submit their name and job title. All email correspondence regarding that application will be sent to the email address submitted, including the e-ticket.

 

I have my e-ticket, where do I pick up my name badge? 

Your e-ticket is designed to fold into a name badge for insert into a plastic wallet – provided to you on entrance to trade day.

 

I’m a member of the press can I apply for tickets?

The press can apply for a press pass here

 

I need further help with my trade day application

If you can’t find the answer to your question above, please contact marketing@camra.org.uk

 

Contact Us

​If you have any questions about the Great British Beer Festival that are not answered here please contact us using one of the options below:

For all general enquiries about the festival you can email CAMRA by clicking here or call on 01727 867201.

For enquiries regarding purchased tickets please contact SEEtickets Customer Services

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